Refund Policy
Introduction DigitalYoog Media is committed to customer satisfaction. This Refund Policy outlines the conditions under which refunds may be issued for our services.
Eligibility for Refunds
- Service Non-Delivery: If the service is not delivered as agreed, a refund may be issued.
- Service Dissatisfaction: If you are not satisfied with the service provided, we will work to resolve the issue. If we are unable to resolve it, a partial or full refund may be considered.
- Cancellation: Refunds for cancellations depend on the timing and terms specified in the Work Agreement.
Process for Requesting a Refund
- Contact Us: Email refund info@digital-yoog.com with your request, including details of the service and reason for the refund.
- Review: We will review your request and respond within 14 business days.
- Resolution: If approved, refunds will be processed within 30 days using the original payment method.
Exceptions Certain services or products may not be eligible for refunds. This will be clearly stated at the time of purchase.
Changes to This Policy We may update this Refund Policy periodically. We will notify you of significant changes and provide the updated policy on our website.
Contact Us For any questions or concerns regarding this Refund Policy, please contact us at refund info@digital-yoog.com.